Tuesday, October 25, 2016

Electronic Blues

Herself speaks.

The smartphone has succumbed to a ridiculous hardware error -- suddenly, unexpectedly, completely. ARGH.

When I returned to the store from whence I purchased it, I was told that the only option under the warranty was replacement, and that they would order the replacement right away, and I could come in and get it as soon as it was delivered. It might be delivered the following day, or the day after that.

(Side note: the following conversation ensued:
Me: How will you let me know when the replacement phone is ready to be picked up?
Technician: We will send you a text.
Me: ::: blankstare :::)

I received an email yesterday: "We're processing your order!"

I received an email today: "Your order is on back order! We will let you know when it is shipped!"

I looked. No indication of back order time frame.

The Googles tells me that this hardware problem is common in the smartphone model, and that the replacement phones are back ordered nationwide.


What if someone is trying to call me?


The other option is to purchase a different phone.

I am heartily enraged.

I shall go tomorrow to see what can be done.

This is why I can't have nice things.

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